Procurement and Finance

Strategic Management

A dedicated team is allocated to manage and operate a client account on a day-to-day basis. You can rely on your team to give expert advice and guide you at each stage, the structure is as follows:-

Account Manager To liaise with Procurement/Purchasing/Finance Contact, agree implementation, produce a measurable Account Development Plan and manage the ongoing relationship for the duration of the contract or agreement.

Business Development Executive To support Account Manager and manage Key “Booker/end-user” Contact

Operations Team To manage the day to day enquiries, communication link with venues and “Key Bookers/End-users”

All three areas play an important role in delivering and exceeding service expectations. However, your Account Manager takes overall responsibility of the account, to ensure a seamless flow of communication within Conference Care and to drive the working partnership.

Business Development Executive takes direction from and works very closely with your Account Manager, to research and seek out key “bookers” within the organisation. After initial presentations, the relationship is maintained, to ensure we communicate regularly with key “bookers”, offering a point of contact – whatever the question. This encourages compliance of the purchasing policy of the client.

Operations Team, a dedicated team is allocated to the account. This is absolutely essential to the operation of the account, a strong relationship is built and maintained, your “bookers” know who they are dealing with each and every time. For contracted clients with significant requirements, we offer a dedicated telephone number and email address.

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