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Acronym Definition
HBA Hotel Booking Agent
HBAA Hotel Booking Agents Association
HEDNA Hotel Electronic Distribution Network Association
HSMA Hospitality Sales and Marketing Association
IATA International Association of Travel Agents
IH&RA International Hotels and Restaurants Association
IIP Investors in People
IMEX International Meeting Exhibition
ITM Institute of Travel Management
ITMA Incentive Travel and Meetings Association
M&IT Meetings and Incentive Travel (magazine)
MIA Meetings Industry Association
MICE Meeting, Incentive Conference & Exhibition (markets)
MIDT Marketing information data tape
MPI Meeting Professional International
NBTA National Association of Business Travel Agents
OAG Official Airline Guide
PCO Professional Conference Organiser
PDF Portable Document Format; *.pdf
RevPAR Revenue Per Available Room
RfA Request for accommodation
RfG Request for group accommodation
RFI Request for Information
RfM Request for a meeting
RfP Request for proposal or Request for Price
RO Room Only, accommodation without breakfast included
STB Scottish Tourist Board - now called Visit Scotland
Syndicate additional meeting room or 'breakout' room
TA Tourism Alliance for England
TA Travel Agent
Theatre rows of seating facing the front of the meeting room
TIDS Travel Industry Designator Service
TMC Travel Management Company
U-Shape chairs and tables in a U Shape. Also known as horseshoe style
VAT Value added tax
VB Visit Britain; new name for BTA & ETC
VSR Venue Sustainability Rating
WTA Wales Tourism Alliance
WTB Wales Tourist Board
WTM World Travel Market

A-G | H-Z

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Conference Care are a pleasure to work with. They provide continued support with our enquiries and can always be relied upon to fulfil our requirements. Customer service skills are exceptional, from our Reservations Advisor through to our Account Manager. Whoever you speak to they are always very friendly, but at the same time efficient and very professional. We have worked with Conference Care for quite a few years and I look forward to many more, I couldn’t do without them!

Galliford Try Construction

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