Outsourced Meetings Management

OUTSOURCED MEETINGS MANAGEMENT

A dedicated team is allocated to manage and operate a client account on a day-to-day basis. You can rely on your team to give expert advice and guide you at each stage, the structure is as follows:-

Account Development Manager

To liaise with Procurement/Purchasing/Finance Contact, agree implementation, produce a measurable Account Development Plan and manage the ongoing relationship for the duration of the contract or agreement.

Business Development Executive

To support Account Development Manager and manage Key Booker/end-user Contact

Operations Team

To manage the day to day enquiries, communication link with venues and Key Bookers/End-users

All three areas play an important role in delivering and exceeding service expectations. However, your Account Development Manager takes overall responsibility of the account, to ensure a seamless flow of communication within Conference Care and to drive the working partnership.

Business Development Executive - takes direction from and works very closely with your Account Development Manager, to research and seek out key bookers within the organisation. After initial presentations, the relationship is maintained, to ensure we communicate regularly with key bookers, offering a point of contact whatever the question. This encourages compliance of the purchasing policy of the client.

Operations Team - a dedicated team is allocated to the account. This is absolutely essential to the operation of the account, a strong relationship is built and maintained, your "bookers" know who they are dealing with each and every time. For contracted clients with significant requirements, we offer a dedicated telephone number and email address.

Contact Louise Lowe

Proposals & Bids Team Director
Find a Venue
Event Management Enquiry
Book a room
Management Information
Request a call back

 

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Conference Care are a pleasure to work with. They provide continued support with our enquiries and can always be relied upon to fulfil our requirements. Customer service skills are exceptional, from our Reservations Advisor through to our Account Manager. Whoever you speak to they are always very friendly, but at the same time efficient and very professional. We have worked with Conference Care for quite a few years and I look forward to many more, I couldn’t do without them!

Galliford Try Construction

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