OUTSOURCED MEETINGS MANAGEMENT
A dedicated team is allocated to manage and operate a client account on a day-to-day basis. You can rely on your team to give expert advice and guide you at each stage, the structure is as follows:-
Account Development Manager
To liaise with Procurement/Purchasing/Finance Contact, agree implementation, produce a measurable Account Development Plan and manage the ongoing relationship for the duration of the contract or agreement.
Business Development Executive
To support Account Development Manager and manage Key Booker/end-user Contact
To manage the day to day enquiries, communication link with venues and Key Bookers/End-users
All three areas play an important role in delivering and exceeding service expectations. However, your Account Development Manager takes overall responsibility of the account, to ensure a seamless flow of communication within Conference Care and to drive the working partnership.
Business Development Executive - takes direction from and works very closely with your Account Development Manager, to research and seek out key bookers within the organisation. After initial presentations, the relationship is maintained, to ensure we communicate regularly with key bookers, offering a point of contact whatever the question. This encourages compliance of the purchasing policy of the client.
Operations Team - a dedicated team is allocated to the account. This is absolutely essential to the operation of the account, a strong relationship is built and maintained, your "bookers" know who they are dealing with each and every time. For contracted clients with significant requirements, we offer a dedicated telephone number and email address.
Contact Louise LoweProposals & Bids Team Director
On several occasions Conference Care has assisted with last minute accommodation requests, amendments and cancellations. They have been an invaluable help and always a pleasure to deal with.
Nestle UK LtdRead all Testimonials