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Conference Care was founded purely on this area of our business and to date we continue to provide unrivalled service and expertise in Venue Finding. Our team of coordinators do not limit the number of suitable venues proposed and where the enquiry maybe be broad ranging, all venue options are qualified before a detailed proposal is forwarded to the client. With a clear understanding of our clients requirements from the outset, Conference Care consider that we only propose venues that are “fit for purpose” for each event brief that is undertaken.
Whether you are an SME, major corporate or public sector client, you are given a dedicated team working in partnership with you and suppliers, to ensure your goals are achieved. We ensure that our clients are supported at each stage of the Venue Finding process, right through to the event taking place, and identify the following key stages:-
► Enquiry Handling – 1 hour, 4 hour and 24 hour response times
► Response Times
► Follow-up - timeframed
► Short - listing of venues
► Site inspections and logistics
► AV and Production support
► Entertainment/speaker support
► Final Venue Selection
► Accounting Instructions and Contract negotiations
► Venue liaison and amendment handling
► Cancellation negotiation support/handling
► On site support – where appropriate or requested
► Post event feedback
► Complaint handling and negotiation
By offering a fully comprehensive service, we give our clients the option of selecting the level of support that suits their individual needs and in all instances work to our clients timeframes.
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