Melissa Lackenby

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02476 369720
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Melissa Lackenby - Team Manager

Full of life, my friends describe me as 'Agony Aunt Mel', so I guess I must have a sympathetic ear! I love to shop and have been known to enjoy the odd Jack Daniels and Coke.

I started my working life with an HND in Travel & Tourism Management, after completing this I started work at Birmingham International Airport and then went on to train as an Air Hostess for Monarch Airlines. After realising I was more interested in the destinations than the flights, I spent time as Reservationist in a hotel before starting at Conference Care in 2009 as Reservations Coordinator.

After some time with Conference Care, I found events were my true calling and became an Events Consultant for the company. With Conference Care, I really enjoy the variety each day brings. Iím a self-motivated person and enjoy negotiating the best rates and value for money on behalf of my clients.

When not at work I enjoy spending time with family and friends or in front of the TV catching up on reality programmes and soaps.


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The staff at Conference Care are absolutely fundamental to the work that we do in connection with organising our meetings. Their creativity is brilliant! They project manage every single detail. Once the brief is discussed they come back swiftly with numerous options for venues. Not only that they brief us on amazing team building activities and entertainment. Without a doubt, they are a professional team of people that we would be lost without. The number of hours that they save us is immense. I would like to take this opportunity of saying a massive thank you to every single one of them. Conference Care are a terrific company and really care about their customers. They have guided me through challenging briefs, offering assistance and guidance where needed. Itís great to speak to real people who are so friendly and efficient. I would thoroughly recommend them to anyone.

Crayon Limited

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