JARGON BUSTER

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Acronym Definition
ABTA Association of British Travel Agents
ACTE Association of Corporate Travel Executives
ADM Agency Debit Mandate
ADR Average Daily Room Rate
APIS Advanced Passenger Information System
AV Audio Visual
B&B Bed and Breakfast
BAA British Airports Authority
BAPCO British Association of Professional Conference Organisers
BHA British Hospitality Association
BID Bespoke Instant Data
Boardroom Delegates seated around one table
BSP Bank Settlement Plan
BTA British Tourist Authority - now called VisitBritian
BTA British Travel Agency
BTC Business Travel Centre
BTDC British Tourism Development Committee
C&IT Conference & Incentive Travel (magazine)
CAPPS Computer Assisted Passenger Pre-screening
Cabaret Delegates seated in semi circles on round tables facing the front of the room
CRO Central Reservations Office
CRS Central Reservations System
DBB Dinner, Bed & Breakfast Rate
DDR Daily Delegate Rate
DMC Destination Management Company
EBTA European Business Travel Association
EIBTM European Incentive Business Travel and Meetings Show
e-meet Our intuitive online meetings booking tool
FIT Full Inclusive Tour
FoC Free of Charge/complimentary
GBTA Guild of Business Travel Agents
GDS Global Distribution System
GoPAR Gross operating Profit per Available Room

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The staff at Conference Care are absolutely fundamental to the work that we do in connection with organising our meetings. Their creativity is brilliant! They project manage every single detail. Once the brief is discussed they come back swiftly with numerous options for venues. Not only that they brief us on amazing team building activities and entertainment. Without a doubt, they are a professional team of people that we would be lost without. The number of hours that they save us is immense. I would like to take this opportunity of saying a massive thank you to every single one of them. Conference Care are a terrific company and really care about their customers. They have guided me through challenging briefs, offering assistance and guidance where needed. Itís great to speak to real people who are so friendly and efficient. I would thoroughly recommend them to anyone.

Crayon Limited

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