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Acronym Definition
HBA Hotel Booking Agent
HBAA Hotel Booking Agents Association
HEDNA Hotel Electronic Distribution Network Association
HSMA Hospitality Sales and Marketing Association
IATA International Association of Travel Agents
IH&RA International Hotels and Restaurants Association
IIP Investors in People
IMEX International Meeting Exhibition
ITM Institute of Travel Management
ITMA Incentive Travel and Meetings Association
M&IT Meetings and Incentive Travel (magazine)
MIA Meetings Industry Association
MICE Meeting, Incentive Conference & Exhibition (markets)
MIDT Marketing information data tape
MPI Meeting Professional International
NBTA National Association of Business Travel Agents
OAG Official Airline Guide
PCO Professional Conference Organiser
PDF Portable Document Format; *.pdf
RevPAR Revenue Per Available Room
RfA Request for accommodation
RfG Request for group accommodation
RFI Request for Information
RfM Request for a meeting
RfP Request for proposal or Request for Price
RO Room Only, accommodation without breakfast included
STB Scottish Tourist Board - now called Visit Scotland
Syndicate additional meeting room or 'breakout' room
TA Tourism Alliance for England
TA Travel Agent
Theatre rows of seating facing the front of the meeting room
TIDS Travel Industry Designator Service
TMC Travel Management Company
U-Shape chairs and tables in a U Shape. Also known as horseshoe style
VAT Value added tax
VB Visit Britain; new name for BTA & ETC
VSR Venue Sustainability Rating
WTA Wales Tourism Alliance
WTB Wales Tourist Board
WTM World Travel Market

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Conference Care are extremely professional and always respond very promptly when I ask for quotes whether they are in the UK or Internationally. They are fantastic because they "think of alternative quirky venues” that I would never even think would work but always do. I have always found the level of service outstanding from Conference Care and they go above and beyond to help me. I sometimes have extremely difficult last minute requests but they always manage to find me something brilliant. They are great at adapting and changing things last minute and are always cheery and happy to help and nothing is ever too much trouble for the team. I would have no hesitation in recommending Conference Care to any business.

Willmott Dixon Construction Limited

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