Working in the events industry can be hard work; last minute changes, multiple suppliers, cancellations, and circumstances beyond your control (the #beastfromtheeast springs to mind) all contribute to a stressful working environment, however events do have a high energy, creative and fun atmosphere which can make it incredibly satisfying!
Conference Care recently conducted a client survey, asking questions on event catering, technology, WiFi, trends and favourite venues to name a few. We knew why we enjoy working in the industry, but were curious to see whether our clients agreed! We asked Event Planners, PA’s, Marketing Managers and HR Executives their opinions on the best and worst things about working in events…
Top three best bits…
The reason Conference Care’s service is so personal is because we understand no two events or clients are the same. We approach each event knowing that everyone’s requirements are particular to them, so there is no ‘one size fits all’ solution. Our clients agree, with 13% saying that the range of events, locations, venues and day to day tasks are what keeps them interested.
‘No two days are the same, in an ever changing fast moving world, companies want their events to be memorable, and keeping at the forefront of new concepts, venues and trends makes my job fascinating – and is why I come to you!’
2. The People
It’s unusual to meet someone in the events Industry who isn’t a people person; after all events are normally about bringing audiences together, and it’s often those people that make the job so interesting. 26% of our respondents said working with people from a diverse range of backgrounds, sectors and locations are what makes their job engaging. Networking opportunities provided by attending events are also something everyone enjoys.
‘Working with different people and being part of something special is a great feeling. It’s always good to see a happy face after the event.’
3. Job Satisfaction
Some of our clients run events day in day out, some are required to find a venue for team meetings or product launches as part of their role and some are tasked with organising the office Christmas party. However everyone agrees that despite the challenges that you can sometimes face when working in events, the satisfaction you feel when everything runs smoothly is hard to beat; job satisfaction is top of the list with 41% of the respondents saying that it is the best thing about the job.
‘The best thing about my role is the challenges of putting together an event; I get a great deal of satisfaction seeing the end result after months of planning.’
1. Long hours
‘Everyone thinks it’s glamorous – it’s NOT :-)’ said one client! Prep before the event; follow up after the event, travel, unsociable hours and staying away from family are mentioned by 15% of respondents as downsides of the job.
19% of respondents said stress is the worst part of their job, with many saying the pressure to deliver a great event without support or understanding of what’s entailed being big contributors. Last minute changes and unforeseen circumstances (reasons four and five on the list of worst things) are also major contributing factors!
‘If something goes wrong on the day or you are relying on something that isn’t under your control you have to deal with it instantly. My motto is to make sure you have a back-up plan for as much as you can!’
3. Venue Issues
Having issues with venues is unfortunately the highest factor of dissatisfaction, with 42% of those surveyed saying that poor service and inflexibility contributes to venues not meeting expectations. Lack of technical support, organisation and communication are all cited as reasons why clients feel let down.
‘Nothing worse than when the venue turns out to be a disaster and my colleagues don’t enjoy their day’
Of course, not all venues should be tarred with the same brush; as part of the same survey we also asked about our client’s favourite venues and why, and we had a huge range of venues applauded for their fantastic spaces, exemplary staff, great facilities and professional attitude.
However, it does highlight that asking an expert is going to ensure that you get that number one feeling of satisfaction at each and every event! For a chat about your next event, give our friendly team a call on
02476 369720 or email us firstname.lastname@example.org.