The objectives were clear right from the start with a recent pitch we participated in.
The client was looking to appoint a venue sourcing agent to provide the following.
- Purchase through to payment solution
- Per event invoicing 30 days post event
- Contract approval and signing with power of attorney
- Minimum 20 % savings per event to be achieved
- Tracked cost avoidance evidence
- Bespoke management information provided monthly
- Centralised client portal access
In addition to the commercial elements required, it was made very clear that the appointed agency needed to able to provide a dedicated, bespoke and personal service. They wanted to drive relationships and a long-term partnership that supported the overall objectives.